Technical Support
Create a Support Ticket
Need help troubleshooting a design or installation issue? Click the button below to create a support ticket on our new support portal.
Fortress Power Support Center
Access the Fortress Power support system and knowledgebase
Need assistance? Watch our tutorial on how to create a support ticket
Play Video
How Our Technical Support Works
- Create support tickets for specific design, installation, and warranty service issues.
- Ask to schedule remote / after hour sessions in advance
- You are still welcome to call or email.
- Email techsupport @ fortresspower.com
- Call our office at the number above and dial 2
After Hours Support:
Our office is open 9AM-5PM Eastern Standard Time. We care about your project and can often accommodate after hours support. Notify us in advance so we can plan for your call.
