Companion App Allows Battery-Level Monitoring, Rapid Technical Support
LANGHORNE, PA. (October 19, 2022) – Fortress Power is excited to introduce the Guardian, an internet gateway for connecting Fortress Power batteries to the cloud.
When paired with the iOS or Android companion App, the Guardian enables battery-level monitoring of key values including State of Charge, Current, Voltage, and Battery Temperature. Owners can utilize the App for faster, more accurate technical support. The Guardian can automatically discover any Fortress batteries it’s connected to for an easy setup.
Additional features include the ability to remotely update firmware, complete warranty submissions, chat live, and securely share installation and monitoring data with support engineers.
“Fortress Power prides itself on offering first-rate technical support,” said Will Gathright, chief information officer for Fortress Power. “Having to describe a technical problem over the phone with just words is one of the biggest blockers to getting good tech support. The Guardian gives our engineers the dataset they need to fix your battery.”
The Fortress Power Guardian affords the peace of mind that comes with the ability to monitor your Fortress Power batteries from anywhere. Whether off-site, across town, or even across the country, you don’t need anyone to check in on your batteries. Complete control is at your fingertips with the press of a button.
“A battery storage system is an important investment, and you want it to receive the best care. Having the Guardian is like having a technician standing next to your Fortress battery 24-7.” Gathright summarized.
About Fortress Power (https://www.fortresspower.com/)
Headquartered in Langhorne, PA, Fortress Power is a leading global designer and manufacturer of Lithium Iron Phosphate (LFP) battery energy storage systems for residential, commercial, and industrial customers. The Company has operations across North America, the Caribbean, Central America, and Asia.
In addition to its award-winning local live technical support, Fortress Power has partnered with industry-leading lending institutions to help make investment in solar and storage as easy as possible.