Technical Support

Create a Support Ticket

Need help troubleshooting a design or installation issue? Click the button below to create a support ticket on our new support portal.

Fortress Power Support Center

Access the Fortress Power support system and knowledgebase

Need assistance? Watch our tutorial on how to create a support ticket

Play Video

How Our Technical Support Works

  • Create support tickets for specific design, installation, and warranty service issues. 
  • Ask to schedule remote / after hour sessions in advance  
  • You are still welcome to call or email.
  • Email techsupport @ 
  • Call our office at the number above and dial 2 

After Hours Support:

Our office is open 9AM-5PM Eastern Standard Time. We care about your project and can often accommodate after hours support. Notify us in advance so we can plan for your call. 

Other Resources: